An Economical Choice: Solera Renews Multi-Year Visual Intelligence and Machine Learning Platform Partnership with Economical Insurance

Toronto, Ontario — Solera announced the renewal of its multi-year agreement with Economical, Sonnet and Family Insurance Solutions to use its Visual Intelligence (VI)/Machine Learning (ML) platform as a workflow management tool.

“We are honored to partner with Economical on their innovation journey. Solera’s data and technology has enabled us to deliver AI-powered solutions and make contactless claims insight an enhanced experience for policyholders. Our commitment to the Canadian industry and market is strong and we will continue to strive every day to earn the trust of our customers,” said Tony Graham, Executive Vice President of Claims and Aftermarket for Solera.

Solera’s VI/ML platform is powered by a customizable module in the company’s Qapter software called Guided Image Capture (GIC).

Economical, an early adopter of the modern insurance claims workflow, was the first Canadian insurance company to introduce image capture through AudaTarget, the technology-based decision support platform. Solera’s AI to improve repair shop assignment optimization.

“Making a claim for a vehicle can be a complicated process with many stakeholders, but at Economical we try to find ways to make it simpler and more efficient for our brokers and our customers,” said Hans Reidl, vice -Senior Chairman of Claims for Economical.

“With Solera as our partner of choice, we are able to use technology solutions and smart data to embrace new artificial intelligence technologies that can enable us to provide an improved experience for our customers facing a claim.”

Briana R. Cross